Legal
Privacy, data and safety
This page covers both the Cultura Compass website and the WalkNessebar app. Neither has accounts, sign-up or a database. There is nothing to log into and nothing about you kept on a server, because there is no server that receives anything about you. This explains the little that does happen, and what it means for you.
Last updated — 27 July 2026
The short version
We do not collect, store or sell anything about you. We run no analytics, set no advertising cookies, and have no way to identify you.
Your location is used live, on your phone, to start each stop’s story as you arrive and to draw where you are on the map. It is never sent to us.
The one third party involved is Mapbox, which draws the map. Like any map service, it receives the requests needed to render the area around you. That is described in full below, because it is the only place your walk touches anyone else.
Location
The guided tour asks for your location so it can tell when you have arrived somewhere and begin that stop’s story without you touching the screen. The browse map uses it to show your position and the direction you are facing.
Your coordinates stay in the app on your phone. We do not receive them, record them, or keep any history of where you walked. Turning location off still leaves the whole tour usable — you simply tap each stop on the map yourself to start its story.
You can withdraw location access at any time in your phone’s settings, and the app will continue to work without it.
What is kept on your phone
The app saves a few small settings in your browser’s own storage, on your device: the language you chose, whether you prefer the day or night look, whether background music is muted, how far you have got through the tour, and which stories you have already found.
If you download a language for offline use, its narration audio is stored on your phone too — between roughly 45 and 55 MB, depending on the language.
None of this is sent anywhere. All of it disappears if you clear the app’s or browser’s data, or delete the app.
Maps, and what Mapbox receives
The map is drawn by Mapbox. To render it, your device requests map tiles and a style directly from Mapbox’s servers. Those requests carry your device’s IP address and indicate which part of the world you are looking at — which, while you are walking a tour that follows you, means Mapbox can infer your approximate location. This is inherent to using any online map, not something particular to this app.
The Mapbox map library also sends usage information to Mapbox — map sessions and interactions — and stores a randomly generated identifier in your browser’s storage so those events can be counted consistently. That identifier is not linked to a name, an email or an account, and we never see it. We want to be straightforward about one thing: the version of the map library this app uses provides no way to switch that off. If a future version does, we will turn it off.
What Mapbox does with this is governed by their own privacy policy, at mapbox.com/legal/privacy.
This website
The site you are reading sets no cookies and runs no analytics. We do not know who visits it or which pages they read.
If you use the contact form, what you type is sent to us so we can reply, and nothing else happens to it. We do not add you to a list, and we do not pass it on. If you would rather not use the form, the email address is on the contact page and reaches the same place.
What we do not do
No accounts. No newsletters. No advertising. No analytics of our own — we genuinely do not know how many people have used the app, or which stops they liked.
No microphone or camera access. No contacts, photos or health data. No tracking across other apps or websites.
Nothing about you is sold or shared with anyone. There is no third party other than Mapbox, and the hosting provider that serves the files.
Hosting
The app’s and this site’s pages, images and audio are served as ordinary files by Cloudflare. As with any website, their servers process the technical request — including your IP address — in order to deliver the file. They do so on our behalf and not for their own purposes.
Your rights
Under the GDPR you have the right to know what personal data an organisation holds about you, to get a copy, to have it corrected or erased, and to complain to a data protection authority.
In our case the honest answer is that we hold nothing about you, so there is nothing to hand over or delete. Everything the app knows lives on your own phone, and clearing the app’s data removes it immediately and completely.
If you have a question about any of this, or about the Mapbox point above, write to us — the address is at the bottom of this page — and we will answer properly.
Children and families
The tour is written for a general audience and families are very welcome on it. We do not knowingly collect personal data from anyone, of any age, because we do not collect personal data at all.
One practical note for parents: the Local Gems section recommends real businesses in Nessebar, and some of them are bars and wine spots.
Walking safely
Please treat this as the important part of the page. Old Nessebar is a living town, not a museum floor. Its lanes carry real traffic, its stone steps are worn smooth and uneven, and parts of the shoreline are unfenced.
Set your volume so you can still hear what is around you. Keep your eyes up and your attention on the street rather than the screen — every story will wait until you have stopped somewhere safe, and nothing in the tour is missed by pausing. Take particular care near roads, near the sea wall, and in wet weather when the stone becomes slippery.
The walking route is a suggestion, not a supervised or certified path, and conditions in the old town change. You are responsible for your own safety and for anyone walking with you, and you should use your own judgement about where it is sensible to go. To the fullest extent the law allows, we accept no liability for loss or injury arising from use of the app — but far more importantly than any of that: please look after yourself out there. The town has stood for three thousand years and the stories are not going anywhere.
Changes to this page
If what we do with data changes, this page changes with it, and the date at the top is updated. We will not quietly broaden what is collected.
Language
This page was originally written in English and translated into the other languages the app offers. If a translation and the English text ever disagree, the English version is the one that applies.